02 7247 5538 0450 018 811 team@loans-hq.com.au Level 3, 410 Concord Road, Rhodes NSW 2138
LoansHow It WorksWhy Loans HQCalculatorsAboutReviewsFAQ Get Started
NSW Mortgage and Finance Broking, Rhodes

Home Loans,
Right for You.

We compare options from a panel of 40+ lenders, explain them in plain English and handle the paperwork from your first chat through to settlement.

What Would You Like to Do?

Takes about two minutes.
5.0 Google RatingFrom 25 Google reviews

5.0 Google Rating

From 25 Google reviews.

40+ Lenders

Options from across our lender panel.

Clear Communication

Updates at every stage of your application.

Licensed and Regulated

Credit Representative of Yellow Brick Road Aggregation Pty Ltd.

Our Lender Panel

Access to 40+ Lenders

Major banks, regional banks and specialist lenders, compared for you in one place.

ANZ
Commonwealth Bank
NAB
Westpac
Macquarie
ING
St.George
Bankwest
Suncorp
Bank of Queensland
Bendigo Bank
ubank
AMP
ME Bank
Heritage Bank
Beyond Bank
Bank Australia
Auswide Bank
MyState Bank
Teachers Mutual Bank
Health Professionals Bank
Unibank
Australian Military Bank
Gateway Bank
Bank of Sydney
Bank of China
Heartland Bank
Household Capital
Keystart
Skip
Pepper Money
Liberty
La Trobe Financial
Resimac
Firstmac
Bluestone
RedZed
Better Choice
MA Money
MEZY
ORDE
RESI
Brighten
Bridgit
Funding
Granite
Assetline Capital
Thinktank
Wave Money
Prime Capital
Paramount
Victorian Mortgage Group
Plenti
MoneyPlace
Earlypay
Moula
Lumi
Prospa
OnDeck
ScotPac
Selfco
YBR Lending Solutions

Lender names and logos are trademarks of their respective owners. Lender availability depends on your circumstances and each lender’s policy.

How It Works

From First Chat to Keys in Four Steps

We do the legwork; you make the decisions.

Tell Us Your Goals

A quick enquiry and a conversation about what you want to achieve, your timeframe and your situation.

We Compare Options

We look across our lender panel and shortlist options that suit your needs, then walk you through them.

We Handle the Application

We collect your documents, prepare the application, lodge it, and deal with the lender on your behalf.

Settle and Stay Supported

We keep you updated through approval and settlement, and check in over time to make sure your loan still fits.

Why Loans HQ

A Team That Stays With You, Not Just Until Settlement

We keep the process clear, so you always know where your application is and what happens next.

Plain English, No Jargon

We explain each option and its trade-offs so you can decide with confidence.

Updates at Every Stage

From document collection to approval and settlement, you hear from us first.

We Do the Paperwork

We prepare and lodge your application and chase the lender so you do not have to.

Ongoing Loan Reviews

We check in after settlement to make sure your loan still suits your situation.

Book an Appointment
Calculators

Run the Numbers in Seconds

Two quick tools to help you plan. Estimates only, so we will confirm the details with you before you commit.

$
% p.a.
Use the rate from your loan offer or one you are comparing.
years
Repayment frequency
Repayment type

Estimate only, based on the figures you enter and assuming the rate stays the same for the whole term. If you choose interest only, repayments are shown as interest only for the period you select, then as principal and interest for the rest of the loan term. Results do not include fees or charges and are not a quote, an offer of credit or an indication that a loan will be approved. This is general information only and does not take into account your objectives, financial situation or needs.

Get Started

Tell Us a Little About Your Plans

Answer a few quick questions and we will be in touch to talk through your options.

  • About two minutes to complete
  • Speak with an experienced broker
  • A call back to talk through your options
02 7247 5538 0450 018 811 team@loans-hq.com.au Level 3, 410 Concord RoadRhodes NSW 2138

Based in Rhodes, NSW. Helping clients across Australia.

What Are You Looking to Do?

Choose the option that fits best.

A Few Details

Rough figures are fine. We will confirm everything with you.

How Can We Reach You?

We will contact you to arrange a time to chat.

Thank You, We Have It.

We will be in touch shortly to talk through your options.

David Chen, Director and Finance Broker at Loans HQ
Meet Our Director

David Chen

Director and Finance Broker

David brings over a decade of experience in banking and finance across residential and commercial lending. Having worked with major banks, where he also trained home lending specialists, he understands what it takes to navigate complex finance scenarios.

Whether you are buying a home, refinancing, investing or securing commercial finance, David is committed to making the lending process simple, transparent and tailored to your needs.

Client Reviews

What Our Clients Say

Rated 5.0 from 25 Google reviews.

“David has been absolutely amazing throughout our entire loan process! He always kept us in the loop and was incredibly responsive (even when I messaged him outside of business hours). He’s extremely hardworking, reliable, and genuinely goes above and beyond for his clients. He deserves all the praise and I’ve been recommending him to all my friends. Thank you again David! Really appreciate all your hardwork :)”

M
Ming M.Google review

“I have been on the lookout for a new broker and was quite lucky to have been referred through a friend to David Chen. When you’re going through large financial transactions, you want to have a team that will give you the least stress and the most confidence. David is one of those people that has been able to help me achieve one of my life goals. He was proactive throughout the whole process and allowed me to redirect my energy towards other aspects of my purchase. Look forward to working with you again in the future.”

J
Jordan U.Google review

“I had a great experience with David Chen! The team was professional, responsive, and truly cared about helping me find the best loan option. They made the whole process smooth and stress-free. Highly recommended for anyone looking for reliable and efficient loan services!”

H
Huskey S.Google review
FAQ

Common Questions

Can’t find your question? Call us on 0450 018 811.

Timeframes vary by lender and by how quickly documents are provided. We will give you an estimate once we know which lender suits your application, and keep you updated throughout.
Yes, we work with self-employed borrowers. Each lender assesses business income differently, so we will talk through what documents you have and which options suit.
No. We also help with refinancing, investment, construction, SMSF, car, personal and business lending.

Ready to Talk About Your Next Move?

Book a chat with our team and get clear answers to your questions.

Privacy Policy

Last updated: 8 October 2026

About This Policy

Loans HQ Pty Ltd (ABN 98 676 037 120) (“Loans HQ”, “we”, “us”) is committed to protecting your personal information. This policy explains how we collect, hold, use and disclose personal information, including credit-related information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

The Information We Collect

Depending on how you deal with us, we may collect:

We only collect sensitive information, such as health information, where it is relevant to your application and you have consented.

How We Collect It

We collect personal information directly from you wherever possible. We may also collect it from third parties with your consent, such as lenders, credit reporting bodies, Yellow Brick Road Aggregation Pty Ltd, your employer, your accountant, valuers and people who refer you to us.

Why We Collect It

If you do not provide the information we need, we may not be able to help you.

Who We Disclose It To

Overseas Disclosure

Some of our administrative support is provided by a service provider based in the Philippines, who may access your personal information to help us process your enquiry or application. Some of the software we use may also store information outside Australia. We take reasonable steps to ensure these providers handle your information in line with the Australian Privacy Principles.

Our Website

When you submit an enquiry through our website, we collect the details you enter so that we can respond. Our website does not use analytics or advertising cookies. If this changes, we will update this policy.

How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure. When we no longer need it, and are not required by law to keep it, we take reasonable steps to destroy or de-identify it.

Access and Correction

You can ask to access the personal information we hold about you, or ask us to correct it, by contacting our Privacy Officer. We will respond within a reasonable time. If we refuse, we will explain why in writing.

Complaints About Privacy

If you have a concern about how we have handled your personal information, please contact our Privacy Officer first. If you are not satisfied with our response, you can contact AFCA or the Office of the Australian Information Commissioner (OAIC):

Contact Our Privacy Officer

David Chen, Loans HQ, Level 3, 410 Concord Road, Rhodes NSW 2138. Telephone: 02 7247 5538. Email: team@loans-hq.com.au.

Credit Guide

Version 1.0, effective 8 October 2026

This Credit Guide gives you important information about Loans HQ and the credit assistance we provide. Please read it carefully and keep it for your records.

About Us

Loans HQ Pty Ltd (ABN 98 676 037 120) is a Corporate Credit Representative (Credit Representative Number 560246) of Yellow Brick Road Aggregation Pty Ltd (ABN 66 138 789 161), Australian Credit Licence 390261.

Our Director, David Chen, is a Credit Representative (Credit Representative Number 560370) of Yellow Brick Road Aggregation Pty Ltd, an AFCA member (Membership Number 107088) and an MFAA member (Member Number 931355). Contact details: Level 3, 410 Concord Road, Rhodes NSW 2138; 02 7247 5538; 0450 018 811; team@loans-hq.com.au.

Our Service

We help you find and apply for credit. This includes understanding your requirements and objectives, comparing options from our panel of lenders, recommending a loan, and helping you through the application to settlement.

When we provide credit assistance for a home loan, we are required to act in your best interests and to prioritise your interests where there is a conflict.

Lenders We Use

We have access to a panel of 40+ lenders through Yellow Brick Road Aggregation Pty Ltd. The lenders with whom Yellow Brick Road Aggregation Pty Ltd currently conducts the most business are Commonwealth Bank, NAB, ANZ, Westpac, Macquarie and St.George. This does not mean these lenders will necessarily be suitable for you; any recommendation is based on your individual circumstances, requirements and objectives.

A full list of lenders on our panel is available on request.

Assessing Whether a Loan Is Suitable

Before we recommend a loan or help you apply, we must make a preliminary assessment of whether it is not unsuitable for you. To do this, we will ask about your requirements, objectives and financial situation, and take reasonable steps to verify that information. You can ask us for a copy of the preliminary assessment within seven years of the date we provided credit assistance to you.

Fees Payable by You

Generally, you do not pay us a fee for our credit assistance. A fee may apply to some loans, such as certain commercial loans. If a fee is payable, the details will be set out in a Credit Quote or equivalent disclosure before we proceed.

Lenders may charge their own fees, such as application, valuation or establishment fees. These will be set out in the lender’s documents.

Commissions We Receive

When your loan settles, the lender usually pays a commission to Yellow Brick Road Aggregation Pty Ltd, which passes some or all of it to us. These commissions are not an additional cost to you.

You may ask us for a reasonable estimate of the commission we are likely to receive and how it is calculated. From time to time, we may also receive financial or non-financial benefits from the Yellow Brick Road Group, lenders or others.

Referrals

We may pay a referral fee to third parties who refer you to us, such as real estate agents, accountants, financial advisers or solicitors. Yellow Brick Road Aggregation Pty Ltd may also pay us a commission when we refer you to other service providers. These fees are not payable by you, and where applicable they will be disclosed in our credit proposal or equivalent document.

Complaints

If you have a complaint, please contact us first using the details in our Complaints Guide. We will acknowledge it within 24 hours (or one business day) and respond within 30 calendar days. You can also contact our licensee’s Complaints Manager at Yellow Brick Road Aggregation Pty Ltd on 1300 730 050, by email at vownet@vow.com.au, or by post to Level 11, 1 Chifley Square, Sydney NSW 2000. If you are not satisfied, you can contact AFCA:

Your Privacy

Our Privacy Policy explains how we collect, use and disclose your personal information. It is available on this website or on request.

Complaints Guide

Our Commitment

We want to know when something has not met your expectations. We treat every complaint seriously, handle it fairly and keep you informed while we work to resolve it.

How to Make a Complaint

You can contact us in any of the following ways:

Please tell us what happened, what you would like us to do, and the best way to contact you. You can ask someone else, such as a family member or financial counsellor, to make the complaint on your behalf. If you need an interpreter or other assistance, let us know and we will arrange it where possible.

What Happens Next

If You Are Not Satisfied

If you are not satisfied with our response, or we have not responded within 30 calendar days, you can contact the Australian Financial Complaints Authority (AFCA):

Complaints about how we handle your personal information can also be made to the Office of the Australian Information Commissioner (OAIC), as set out in our Privacy Policy.